These Terms & Conditions explain your rights and obligations. Please read them carefully.

Definitions

‘We’, ‘us’ and ‘our’ refers to Nicki Merrall Designs.

‘Nicki’, ‘I’, ‘me’ or ‘her’ refers to Nicki Merrall.

‘You’, ‘your’ and ‘yours’ refers to our customer.

‘One-to-one tutorial’ means Nicki will teach only you for the agreed time.

‘Small group class’ or ‘class’ means Nicki will teach three to five people for the agreed time.

‘Workshop’ means Nicki will teach 8 – 15 people for the agreed time.

One-to-one tutorials

One-to-one tutorials for crochet and hand knit cost from £30.00 per hour, plus travel expenses; machine knit costs from £40.00 per hour, plus travel expenses. The cost depends on the location. The cost includes tuition and materials; Nicki makes every effort to find affordable travel. Alternatively, you may come to her studio.

All one-to-one tutorials are different, but they are usually technique based. You discuss your requirements with Nicki, who will then send you a quote for a one-to-one, which specifies what you will learn, materials included, the date, time and location as well as the estimated cost.

The following payment terms apply to one-to-one tutorials:

Payments must be made in full at the time of booking.
One-to-one fees are non-refundable if you cancel less than 24 hours before your lesson. If you inform us more than 24 hours before the tutorial we can change the date, although you will be charged for any travel expenses already incurred. After two reschedules your fee is forfeited and you must re-book.
If we have to cancel a one-to-one tutorial we shall find an alternative date to suit you, but if this is not possible we shall refund in full.

Payments may be made by BACS.

Alternatively, you may pay by a cheque made payable to Nicki Merrall Designs (contact details given at the end of the Terms & Conditions).

Small group classes

Pricing and payment terms

Classes for crochet and hand knit cost from £30.00 per person for three hours, plus travel expenses. The cost depends on the location. The cost includes tuition and materials; Nicki makes every effort to find affordable travel. Alternatively, you may come to her studio.

Classes are for complete beginners or those who are a bit rusty. They are limited to five students. Please discuss your requirements with Nicki, who will then send you a quote for a class, which specifies what you will learn, materials included, the date, time and location as well as the estimated cost.

The following payment terms apply to classes booked directly with us:

Payments must be made in full at the time of booking. Places are allocated on a first-come-first-served basis.
Class fees are non-refundable however if you wish to send someone in your place, please let us know that person’s name and contact details.
If we have to cancel a class we will try to find an alternative date; if that is not possible we shall refund in full.

Payments may be made by BACS.

Alternatively, you may pay by a cheque made payable to Nicki Merrall Designs (contact details given at the end of the Terms & Conditions).

Confirmation of place

You will receive an email confirming your purchase. Please print this and bring it along to the class (applies to classes booked through our online store).

Workshops

Pricing and payment terms

All prices are shown in £ sterling, but you can purchase in any currency; the conversion is completed automatically at the checkout.

Workshop prices depend on the venue and whether lunch is included as well as materials and tuition. This means that the same workshop may have a different price in different locations.

For some workshops, you book through our online store; for other workshops, you book directly with the venue. All workshop details have a link to our online store or the venue as appropriate.

The following payment terms apply to workshops booked through our online store:

Payments must be made in full at the time of booking. Places are allocated on a first-come-first-served basis – the online store shows places available in real-time.
Workshop fees are non-refundable however if you wish to send someone in your place, please let us know that person’s name and contact details.
If we have to cancel a workshop we will try to find an alternative date; if that is not possible we shall refund in full.

We use the PayPal shopping cart system, which is a secure checkout for the encrypted delivery of customer information such as contact and credit card details. Payments can be made directly from a PayPal account or by using a credit or debit card without setting up an account.

Confirmation of place

You will receive an email confirming your purchase. Please print this and bring it along to the workshop (applies to workshops booked through our online store).

Patterns

Pricing and payment terms for all transactions

All prices are shown in £ sterling, but you can purchase in any currency; the conversion is completed automatically at the checkout.

Delivery

Digital patterns are delivered as an email attachment. This email will be sent as soon as the payment has cleared.

Refunds

We are not able to give refunds on digital patterns. Please check you have added the correct pattern to your cart before completing the purchase. It is your responsibility to save the content once the file has downloaded.

What happens if the goods are not as described

We are only human so errors may occasionally occur. Should you think you have found an error, please email us describing the problem. We shall check the pattern and amend as necessary. Customers who have already purchased the pattern will receive a corrected version by email; the up-to-date pattern will be uploaded onto our online and Ravelry stores so that future customers will also receive the correct pattern.

Errors and Omissions

We make every effort to ensure that all prices and descriptions on our website are correct and accurate. In the case of a manifest error or omission, we shall be entitled to rescind the contract, notwithstanding that we have already accepted the order and/or received payment. Our liability in that event will be limited to the return of any money paid in respect of the order. In the case of a manifest error in relation to price, you will be entitled to purchase the goods by paying the difference between the quoted price and the correct price, as confirmed in writing by us after the manifest error has been discovered.

Copyright

All content on this site, unless otherwise stated, is intellectual property owned by Nicki Merrall Designs and protected by UK Copyright and Design Rights law. No part of the information provided may be distributed without permission of the copyright holder, Nicki Merrall Designs. As the owner of the copyright, Nicki Merrall Designs, has the right to license it or sell, or otherwise transfer to someone else.

Purchasing, downloading or printing a pattern constitutes agreement with the copyright and licensing terms attached to these patterns. The entire contents of each pattern and the knitted or crocheted design to which it refers are fully covered by UK copyright law, regardless of where you live or where the pattern was downloaded.

This means you are licensed to knit it for yourself, as a gift or for charity; you may not sell a garment made from this pattern. Unless operating under the Ravelry in-store sales agreement, you may not download or print this pattern for sale, distribution or class use. Patterns may not be translated, reproduced or circulated in another language.

Teaching classes based on Nicki Merrall’s designs

Knit and crochet tutors are licensed to teach a class based on one of Nicki’s designs as long as one copy per student of a paid-for pattern is purchased or each student has downloaded and printed their own copy of a free pattern.

Photocopying of Nicki Merrall’s patterns is not permitted. The designer name and website link must remain on the patterns, and where possible, the publicity for the class using these patterns should include the same details.

Using work for promotion

Yarn shops are licensed to make a sample for promotion within the store, as long as credit to the designer is given and information regarding the source is readily available.